The same rules for every applicant.

We do not discriminate on race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity or expression, marital status, familial status, disability, legal source of income, or hairstyle or hair texture, and we never retaliate against anyone for asserting these rights. We never deny an applicant because they are a victim of domestic violence, dating violence, sexual assault or stalking. Anyone with a disability can ask for a reasonable accommodation at any step.

• Every adult 18 or older who will live in the home applies and pays the application fee shown on the listing.
• Applications are reviewed in the order they are completed - every adult applied, the fee paid, and the documents below uploaded.
• The home stays on the market, for every applicant, until a lease is signed and the security deposit is paid. The first month's rent is due at move-in.
• If more than one applicant is approved, the first one ready to sign gets the home. With a housing voucher, ready to sign means the housing authority has approved the tenancy and the home has passed its inspection.
• We accept housing vouchers.

• A current government photo ID for every adult applicant.

• Combined gross monthly income of all applicants is at least 2.5 times the monthly rent.
• All lawful, verifiable income counts: wages, self-employment, Social Security, SSI, disability, pension, child support, alimony and rental assistance.
• With a housing voucher, the 2.5 times test applies only to the part of the rent you pay.
• Proof: the last two pay stubs, an award letter, tax returns for self-employment, or two months of bank statements.

• We contact your current and previous landlord where there is one.
• Not approved: an eviction judgment in the last 3 years where money is still owed to the landlord.
• Not counted: eviction filings that were dismissed or ended without a judgment against you.
• No rental history is not a reason to deny - see conditional approval.

• There is no minimum credit score.
• We look only at debt to a past landlord or a utility. More than $1,000 owed, unpaid and with no payment plan, is not approved.
• Not counted: medical debt, student loans, and debts discharged in bankruptcy.

• We never consider arrests that did not lead to a conviction.
• We consider only convictions in the last 5 years for violent crime, sexual crime, arson, or manufacturing or selling illegal drugs, plus any current lifetime sex-offender registration.
• Every conviction found is reviewed individually. You are told it was found and can explain before we decide.

• Every applicant completes a PetScreening profile, with or without a pet.
• Pets follow the owner's rules on the listing, with the pet fee and pet rent shown there.
• Assistance animals are not pets: no pet fee, pet rent or breed limit. They are verified through PetScreening.

If you miss one criterion by a small margin, or have no rental or credit history, you can still be approved with a co-signer who meets the income test at 4 times the rent, or an extra deposit of up to one month's rent. Total deposits never exceed two months' rent.

If you are turned down, or approved only with a co-signer or extra deposit, you get a written notice with the reason, the screening company's name, address and phone number, a statement that the screening company did not make the decision, and your right to a free copy of your report within 60 days and to dispute anything wrong in it. If a credit score was used, the notice includes the score and the main factors that lowered it.

• Two people per bedroom, plus one more person per home. Children under 2 are not counted.
• Never more than the occupancy permit or city or county code allows for the home.
• Requests above this standard are looked at individually.

Call (314) 635-1500 or email hello@vividdoor.com. Effective October 11, 2026.